Hiuvy Digital SAS (“us”, “we”, “our”) operates Cloupsy.com (the “Site(s)” or “website(s)”) and respects the privacy of our customers (the “user”, “you”, “your”) with utmost care and consideration.

The information we collect from you and that you provide enables Hiuvy Digital SAS to keep you informed about products and services you have shown interest in.
By providing us with your information, you consent to us processing it for the purposes outlined above. Rest assured, we will not share your information with any third party.
By visiting our website, you accept and consent to the practices described in this policy.
For GDPR purposes, the ‘Data Controller’ is Hiuvy Digital SAS (owners of Cloupsy.com).

Personal Information: When you register to use our website, sign up for newsletters, information services, web forums, or consultancy, place orders on our site, or report problems with our site or contact us, you provide information that we may record.
Note: Information we collect may include your name, address, email address, phone number, as well as relevant financial and credit card information.
Inquiries: By completing forms on our website or corresponding with us via telephone, email, Live Chat, or social media platforms, we may collect this information as well.
Log Data: Like many site operators, we collect information sent by your browser whenever you visit our site.
This Log Data may include technical details such as your IP address, login information, browser type and version, plugins, time zone, operating system, platform, full URL clickstream to, through, and from our site (including date and time), products viewed or searched for, page response times, download errors, length of visit, page interaction details, methods used to browse away from the page, referral sources, and search engine addresses.
External Data: We may receive information about you if you use any other website or service we operate.
We also collaborate with third parties (e.g., business partners, subcontractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, etc.) and may receive information about you from them.

We believe in minimizing the personal information we collect and limiting its use and purpose because your personal information is valuable to both you and us.
We use this information as necessary to fulfill our obligations under any contracts between you and us, for which we have obtained permission.
This information may also be used as required or permitted for legal compliance or other lawful purposes, as well as to provide you with requested products and services and notify you about any changes regarding them.

• Enhance internal operations such as troubleshooting, data analysis, testing, research, and statistical and survey purposes.
• Optimize our site’s content presentation for you and your computer.
• Enable your participation in interactive features of our services when you choose to do so.
• Maintain site safety and security.
• Measure and understand the effectiveness of advertising and deliver relevant advertising to you.
• Offer suggestions and recommendations regarding our products or services that may interest you.

We may combine this information with information we have already collected from you or that you have provided.

No, your information is not transferred in connection with our business operations, including to our related companies.
Your personal data shall not be processed by these companies or by our and their respective employees and service providers.
By submitting personal data, you agree that only we shall store and process it.
Where permitted by law, we reserve the right to release personal data without your consent and/or consultation with you, when appropriate to comply with legal obligations, protect the security of our website and related technologies, prevent and minimize fraud effects, and otherwise protect our legitimate interests and/or the legitimate interests of our customers.

We may store your information in hard copy or electronic format within storage facilities owned and operated by us or our service providers.
Some of your information may be transferred to, and stored at, a destination outside the Colombian area. It may also be processed by personnel operating outside the LATAM who work for us, one of our service providers, or another entity.
Any such transfers of personal data outside the LATAM will comply with GDPR requirements.
By submitting your personal data, you agree to this transfer, storage, and/or processing.
We retain your personal data for as long as necessary regarding the purposes for which it was collected or lawfully processed further, or as necessary in light of our legal obligations.

We take all reasonably necessary steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
While we strive to keep your personal data accurate and up-to-date, you are responsible for informing us of any changes to your personal data and other information (such as a change in contact details).
Though we maintain the security of your information, you should be aware of information security risks and take appropriate care to safeguard your information.
The Internet’s nature is such that we cannot guarantee the security of the information you transmit to us electronically, and any transmission is at your own risk.
We store information you provide to us on secure servers and employ appropriate technical and organizational security measures in the storage and disclosure of your personal data to prevent unauthorized access or loss.

Note: You may revoke your consent to the processing of your data at any time by sending an email to [email protected].

If you want information about any personal data we hold about you or want to correct or delete that information, you may contact us anytime.
Our site may contain links to and from our partner networks, advertisers, and affiliates’ websites. Note that these websites have their own privacy policies, and we do not accept responsibility or liability for these policies.

Please review their policies before submitting any personal data to these websites.

Any changes we make to our Privacy Policy will be posted on this page and, where appropriate, notified to you via email.

Please check back frequently for any updates or changes to our Privacy Policy.